游客时空行为与旅游形象感知的关联性研究——以宜宾市为例
A study on the association between tourists’ spatiotemporal behavior and destination image perception: a case study of Yibin
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摘要: 旅游形象感知本质上是游客时空行为特征的进一步体现.针对中小城市相关领域实证研究不足的现状,以宜宾市为研究对象,基于携程与马蜂窝2017—2024年游客评论和网络游记数据,构建"时空行为—形象感知"分析框架,综合运用网络文本分析、k-核分解和TF-IDF算法等方法,从游客的行为特征出发,探讨其在形象感知表达中的体现方式与差异表现.研究发现:游客在春夏季更多访问山水风光类景区,秋冬季偏好文化类景区,与"景色""历史文化"因子的高满意度相对应;游客集中访问的核心景区在景色、历史文化和美食方面获得更多正面评价,而偏远景区因交通和服务管理滞后获得较多负面评价;语义网络的地名中心词与游客行为路径高度吻合,但地名中心词之间缺乏直接关联,反映出核心景区之间联动不足.研究建议通过强化景区特色、完善服务设施、推动景区联动,优化游客出游路径并提升形象感知体验.Abstract: Destination image perception is essentially a further manifestation of tourists’ spatiotemporal behavior patterns. Addressing the lack of empirical studies on this topic in small and medium-sized cities, this study takes Yibin City as a case area. Based on user-generated content (UGC) including tourist reviews and travel notes from Ctrip and Mafengwo between 2017 and 2024, a "spatiotemporal behavior-image perception" analytical framework is constructed. By integrating network text analysis, k-core decomposition, and the TF-IDF algorithm, this study examines how tourists’ behavioral characteristics are manifested in the expression of destination image perception, focusing on their representation patterns and perceptual differences. The results show that tourists are more likely to visit natural scenic spots in spring and summer while preferring cultural attractions in autumn and winter, which corresponds to high satisfaction with factors such as "landscape" and "historical culture." Core scenic areas receive more positive reviews due to higher visitation frequency, whereas remote destinations tend to receive more negative feedback due to poor transportation and service management. Semantic network analysis reveals that the central place-name nodes closely align with tourists’ travel paths. However, the absence of direct connections between these nodes indicates insufficient linkage among core attractions. The study suggests enhancing the unique characteristics of key scenic spots, improving service facilities, and promoting coordinated development among attractions to optimize travel routes and improve image perception experiences.
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